Terms of Service
Last updated: 2025-10-28
Scope
These terms govern consulting and implementation services provided by Sevrya (“we”, “us”). By engaging our services, you agree to these terms.
Engagement & Deliverables
- We deliver agreed scopes (workflows, integrations, runbooks, monitoring) as defined in your proposal or order form.
- Unless stated otherwise, IP for bespoke workflow logic is assigned upon full payment; platform/tools remain under their respective licenses.
Fees & Payment
- Fees are stated exclusive of taxes. Invoices are due within 14 days.
- Cloud/infra costs are passed through at 1:1. Extra hands-on beyond plan quotas is billed at the agreed hourly rate.
Client Responsibilities
- Provide timely access to information, systems and stakeholders.
- Ensure lawful use of data and third-party services.
Confidentiality
Each party must protect the other’s confidential information and use it only for the engagement. This obligation survives termination.
Warranties & Disclaimer
Services are provided “as is.” We do not warrant uninterrupted or error-free operation. To the extent permitted by law, we disclaim implied warranties.
Liability
Liability is limited to direct damages up to the amount paid in the last 3 months; we are not liable for indirect or consequential losses.
Termination
Either party may terminate with 30 days’ notice. Fees for work performed and committed infrastructure are due up to the termination date.
Data Protection
We process personal data as described in our Privacy Policy. A DPA can be provided on request for EU/EEA clients.
Governing Law
Unless otherwise agreed, these terms are governed by the laws of New Zealand, with non-exclusive venue in New Zealand courts.